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By: Stephanie Gering
Today, eLearning is adopted by several companies to train their workforce. But not all have the ability to develop in-house online training programs and many choose to outsource these activities. But the big question still persists - should you really outsource?

The eLearning development work requires a high level of understanding and knowledge about eLearning tools. The developer also needs to have a good understanding of business goals, training needs, and eLearning objectives. If you are planning eLearning projects outsourcing, these are the factors you need to consider while taking the decision.

1. Experience

The vendor you choose should have an extensive experience in developing eLearning solutions. The team working on your project should be aware of elearning development and design and instructional design.

The vendor should have qualified in-house visual and instructional designers. When you choose an experienced provider, you can expect faster turnaround and minimal productivity loss overheads.

2. Data Security

The outsourcing partner you select should adhere to data protection standards and install data security mechanisms first in place to protect sensitive information. You should formulate a Non-Disclosure Agreement with clear terms and conditions so that such information can be shared with the outsourcing partner without apprehensions.

You should ask about their information security policies and their practices to limit access to sensitive information during the development process.

3. Communication

Good communication is necessary for the success of the project. Issues are common in an outsourcing agreement but effective and timely communication can resolve them. Sharing of information in an effective and proper manner ensures clarity about the objectives and interests of both parties are protected.

In eLearning project outsourcing, effective communication helps the vendor deliver the project as per client’s expectations. Both parties need to establish a clear communication strategy that includes setting up of communication channels, fixing pre-determined time slots for regular interactions, and engaging in proactive communication.

4. Efficient Project Management

Knowledge of the development process, the flexibility of the workflow and supporting assets related to your project is necessary beforehand. Check whether your eLearning project outsourcing partner can scale up if required. Also find out the number of concurrent projects the team is working on and what their turnaround time is.

It is important that you know how they handle challenges and resolve issues that come up during the development process. Check their quality assurance processes and systems that will tell you about their adherence to quality. You should also consider factors like total costs of outsourcing while considering outsourcing.

5. Processes and Standardization

Periodic reviews, demos, and status updates are important processes and your vendor should have them in place. It is necessary that you have a knowledge about their methodologies, processes, and team or any other factors that will determine the success of your project.

By analyzing these factors, you can recognize any issues that may appear. These issues can be resolved by proper planning and risks can be safely managed.

The checklist provided above will help you choose a right eLearning projects outsourcing partner who can assist you in providing excellent training to your employees.

Tesseract Learning Pvt. Ltd., one of the leading eLearning companies based in India, with extensive experience as an outsourcing partner offers custom eLearning development ( ), mobile learning, rapid learning and localisation services using a variety of learning aids. To learn more about localisation, visit
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